Shipping

Shipping Information

Welcome to Guided Athletics Shipping! We’re thrilled to prepare your order and want you to know exactly what to expect as your new gear makes its way to you. We value transparency, so here’s everything you need to know about our shipping process.

Made to Order: Your Personalized Journey Begins

Each piece from Guided Athletics is made to order. This means that once you place your order, it joins a queue for fulfillment at our warehouse. Because we’re committed to giving you high-quality, customized items, you can expect your order to ship within 2-3 weeks from the time of purchase. We do our best to beat this timeframe, so many orders arrive even sooner!

Shipping Costs & Potential Customs Fees

Shipping costs are determined by your location, ensuring fairness based on where you’re ordering from. For our international customers, please be aware that some countries may require additional customs fees upon delivery. Unfortunately, these fees are outside our control and are determined by your country’s regulations.

Stay in the Loop with Tracking

After placing your order, you’ll receive tracking information via email, so you can follow every step of your package’s journey—from the moment it leaves our warehouse to the moment it arrives on your doorstep. We’re all about keeping you updated and excited for your delivery!

Double-Check Your Contact Information

To avoid delays, please ensure all contact details (address, email, and phone number) are correct when placing your order. We rely on the accuracy of this information to ship your order without hiccups. If any errors are made in your contact details, delays can occur, and undeliverable items may even result in refunds.

If you have any doubts, we recommend verifying your address through Google Maps, ChatGPT or another trusted source to ensure it’s properly formatted and shippable.

International Shipping & Customs Expectations

We’re proud to ship worldwide and adhere to each country’s shipping regulations and requirements. If you live in a commonly shipped-to area, delays are rare. However, if you’re in a location known for extended customs processing times or additional charges, please be prepared for these potential occurrences.

Additionally, please keep your shipping address brief and accurate. We suggest avoiding long paragraphs in the address field to minimize processing errors.

Returns & Refunds

We want you to love your Guided Athletics gear. If for any reason you’re not fully satisfied, we offer returns within 30 days of receiving your order, provided the item is unused and undamaged. Following the principles of Islamic buying and selling, we have consulted with scholars to ensure our store aligns with the guidelines set by Allah (SWT).

We’re here to help you through every step of your purchase journey. If you have any questions, feel free to reach out to our customer service team—we’re always happy to assist you!

Thank you for being a part of the Guided Athletics family! We can’t wait for you to experience our products firsthand and continue on this journey with us.